GDPR

IDENTITY AND ACCESS

When you sign up for Inkredo, we ask for your name, company name, email address, company PAN and company registration. That’s just so you can personalize your new account, and we can send you invoices, updates, or other essential information. We’ll never sell your personal info to third parties, and we won’t use your name or company in marketing statements without your permission, either.

You always have the right to access the personal information we store about you. And, if you wish to further limit our use of your personal information, please contact [email protected]

We store your billing address to calculate any sales tax due in India, to detect fraudulent transactions, and to print on your invoices.

When you write to Inkredo with a question or to ask for help, we’ll keep that correspondence, and the email address, for future reference. When you browse our marketing pages, we’ll track that for statistical purposes (like conversion rates and to test new designs). We also store any information you volunteer, like surveys, for as long as it makes sense.

We log all access to all accounts by IP address, so we can always verify that no unauthorized access has happened for as long as the logs are kept.

Inkredo does not share individual’s personal data with non-agent third parties. If this policy changes in the future, we will notify individuals and provide them with an opportunity to opt-out of having their data shared.

The only times we’ll ever share your info:

• To provide products or services you’ve requested, with your permission. List of third-party services we use.
• To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
• If Inkredo is acquired by or merged with another company—we don’t plan on that, but if it happens—we’ll notify you well before any info about you is transferred and becomes subject to a different privacy policy.

As part of the services we provide, and only to the extent necessary, we may use certain third party processors to process some or all of your personal information. For identification of these processors, and where they are located, please see our Subprocessor listing. We have signed appropriate data processing contracts that comply with GDPR with each processor.

LIST OF THIRD PARTY SERVICES/ SUB-PROCESSOR LIST

AWS - Cloud service provider
Digital Ocean - Cloud service provider
Google Analytics - Web analytics service
Sentry - Error logging
Zoho Books - Sales Tax Calculation
Github - Code repository
Slack - Product management and internal communication
Sendgrid - Transactional email service

Rights with respect to your information

GDPR gives people under its protection certain rights with respect to their personal information collected by us on the Site. Accordingly, Inkredo recognizes and will comply with GDPR and those rights, except as limited by applicable law. The rights under GDPR include:

1. Right of Access. This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.
2. Right to Correction. This is your right to request correction of your personal information.
3. Right to Erasure. This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession (also known as the “Right to be forgotten”). However, if applicable law requires us to comply with your request to delete your information, fulfillment of your request may prevent you from using Basecamp services and may result in closing your account.
4. Right to Complain. You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority.
5. Right to Restrict Processing. This is your right to request restriction of how and why your personal information is used or processed.
6. Right to Object. This is your right, in certain situations, to object to how or why your personal information is processed.
7. Right to Portability. This is your right to receive the personal information we have about you and the right to transmit it to another party.
8. Right to not be subject to Automated Decision-Making. This is your right to object and prevent any decision that could have a legal, or similarly significant, effect on you from being made solely based on automated processes. This right is limited, however, if the decision is necessary for performance of any contract between you and us, is allowed by applicable European law, or is based on your explicit consent.

Many of these rights can be exercised by signing in and directly updating your account information. If you have questions about exercising these rights or need assistance, please contact us at [email protected]